Privacy Policy

PT. Bali Snap Trip respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our services. By using our services, you agree to the terms outlined in this policy.

Information We Collect
1. Personal Information: We may collect personal information such as your name, email address, phone number, nationality, passport details, and other identification documents as required by the laws of the Republic of Indonesia for booking and service purposes.
2. Personal Information: Information related to your bookings, including travel preferences, special requests, and payment details.
3. Usage Data: Information about how you interact with our website and services, such as your IP address, browser type, operating system, and browsing behavior.
4. Cookies:We may use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and personalize content.
How We Use Your Information
1. To Provide and Improve Our Services: We use your personal information to process bookings, manage your reservations, provide customer support, and enhance our services based on your preferences and feedback.
2. Communication: To communicate with you regarding your bookings, updates, promotional offers, or any important changes to our terms and conditions.
3. Legal Compliance: To comply with applicable laws and regulations, including verification of identity and legal documentation as required by Indonesian authorities.
4. Marketing and Promotions: With your consent, we may use your information to send you promotional materials, newsletters, and other marketing communications. You can opt out of these communications at any time.
5. Safety and Security: To ensure the safety and security of our customers and services, including fraud prevention, data breach prevention, and risk management.
Sharing Your Information
1. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, conducting marketing campaigns, or providing other essential services.
2. Legal Requirements: We may disclose your personal information if required by law or in response to legal requests, court orders, or government regulations.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity as part of the business operations.
4. Partners and Affiliates: We may share aggregated and anonymized information with our partners and affiliates for research, marketing, and promotional purposes.
Data Security
1. Security Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes the use of encryption, firewalls, and secure servers.
2. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
Your Rights
1. Access and Correction: You have the right to access and request the correction of your personal information that we hold. If you believe that any information we are holding is incorrect or incomplete, please contact us as soon as possible.
2. Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
3. Right to Erasure: You have the right to request the deletion of your personal information, subject to certain conditions and legal requirements.
4. Withdraw Consent: You have the right to withdraw your consent for us to process your personal information for marketing purposes at any time.
Cookies and Tracking Technologies
1. Cookies: We use cookies to enhance user experience, analyze website traffic, and personalize content. By using our website, you consent to our use of cookies in accordance with this Privacy Policy.
2. Managing Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Third-Party Websites
1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Updates to This Privacy Policy
1. PT. Bali Snap Trip reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes through our website or by email. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
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